Terms and Conditions
By using Vyik, you confirm that you have read, understood and agreed to these terms.
1. Usage Limits
- Usage limits may reset automatically based on the rules of the relevant third-party service.
- If a supported service reaches its usage limit, users may need to wait until access becomes available again.
- Where practical, Vyik may provide an alternative supported option.
2. Alternative Services
- Alternative services may be offered when a primary service is unavailable or has reached a usage limit.
- Features, availability and performance may differ between services.
3. Prohibited Use
- Do not resell, redistribute or provide Vyik access to unauthorised third parties.
- Do not use bots, scripts or other tools to abuse, bypass or interfere with Vyik or any third-party service.
4. Third-Party Services
- Vyik depends on third-party services that may change their features, policies, availability or technical requirements without notice.
- Users are responsible for complying with the applicable terms of each third-party service they access.
5. Service Changes
- Vyik may add, modify or remove supported services and features when needed to maintain the platform.
- We may update these terms when the product, applicable law or service requirements change.
6. Refunds and Compensation
- Refund eligibility is governed by the Vyik Refund Policy.
- Temporary third-party outages or usage limits do not automatically qualify for a refund.
7. Account Suspension
- Vyik may suspend or restrict an account where there is evidence of abuse, fraud, unauthorised sharing or another material breach of these terms.
8. User Responsibilities
- Keep your Vyik account secure and provide accurate account information.
- Use Vyik responsibly and in accordance with applicable Kenyan law and third-party service rules.
9. Feedback and Support
- We welcome constructive feedback and support requests.
- Contact us at support@vyik.ke.
Thank you for using Vyik.